From the Type menu, choose Add Item(s) and click +Add ButtonTo Menu. To review what you’re learning in the guide, two webinars are held weekly: How to set up your account (managers) How to use the POS (all staff) Webinars are online training lessons where you, your employees and other Retail POS merchants can get a live walkthrough from one of our Product Specialists and ask questions.To add a new button to the submenu, under Add New Button, in the field Title, enter a name for the button, in this example Advanced Tuneup.To add a new button to the submenu, under Add New Button, give the button a name, in this example Advanced Tuneup.Click the edit Pencil under the Submenu.From the Submenu list, choose New Submenu and give it a name, in this example Basic Tuneup.The new button appears in the Menu Preview at the bottom of the page. You can optionally add a sort order for which position you want the button to appear in.From the Type menu, choose Submenu and choose a color.To create a new submenu, under Add New Button, in the Title field enter a title for the submenu, such as Service in this example.From the main menu, click Settings > Custom Menus. You create a button called Service that has two menu options: basic tuneup and advanced tuneup. For example, in a bike shop, you can create a custom menu for your workorder screen that lists common labor items. If you are not sure how to complete any of these steps, please navigate to these instructions.Custom menus give you flexible ways to add non-inventoried items to a sale. If a gift card was used as payment, ensure the same gift card serial number is refunded as necessary.Issue refund payments that match the original payments in Lightspeed for the original sale.Navigate to the Incomplete Sale highlighted in the notification.The sale must be completed manually, and this process provides you with the fastest way to manage these errors. The notification provides a link to the incomplete sale so you can quickly navigate to and complete it. If this happens, log out, log back in, and try again: Note: There is a chance you may even encounter this error within Lightspeed when trying to apply a valid refund payment. We have confirmed that the payments are in fact valid, and can be applied manually within Lightspeed. This error means that Lightspeed's API was unable to apply a refund payment. Note: We have confirmed this error will only impact refunds.Ī record of this notification can be found after logging in to by navigating to Logs > Lightspeed Retail > Notifications. Your team must complete this sale for your records to be accurate.Īccumula directs this error to you with some additional details so that you can quickly find and complete the transaction. This is a Lightspeed Retail API Error that creates an incomplete sale. The sale can be found at (SALEID)&tab=details and should be completed manually.Ĥ00Bad RequestYou can't refund that much in Migration Variance based on the customers original payment and other current and past refunds.SaleError (SALEID) A Sale could not be completed because there was an error when trying to create it. The most popular POS systems are Aloha, Clover, Micros 3700, Lightspeed, NCR Silver, Revel Systems, Square Register, and Touch Bistro.
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